DRAFT FOR REVIEWPRIVACY

How BOK handles your information

This draft explains the main categories of information used to operate BOK. Retention periods and service-provider details will be finalised before launch.

Last updated: September 2026

1. Information we collect

We may collect account details, business verification records, contact information, catalogue activity, orders, delivery details and support inquiries that you provide through BOK.

2. How we use information

We use information to review partner applications, provide wholesale access, process orders, support customers, improve the service and protect accounts from misuse.

3. When information is shared

Information may be shared with service providers, payment partners, logistics providers and professional advisers only where needed to operate the service, complete an order or meet applicable obligations.

4. Retention and security

BOK uses reasonable operational and technical safeguards. Information is retained only for the period needed for service delivery, records, dispute handling and applicable requirements.

5. Access and questions

You can ask BOK to review or correct your account information. Some records may need to be retained where an order, dispute or record-keeping requirement applies.

Need clarification?

Contact BOK support before placing or returning an order.

Contact support